FREQUENTLY ASKED QUESTIONS

THERE ARE NO DUMB QUESTIONS

WHY IS EVERYTHING SOLD OUT?
Most of our products are limited releases, and they tend to sell out quickly. These product pages stay live on our site until they are added to our archive. However, you can check out our in-stock items here: https://swag.golf/collections/all

A PRODUCT I WANT TO BUY SAYS IT'S SOLD OUT...WHEN IS IT COMING BACK IN STOCK?
Our limited release items do not come back into stock. For our more popular designs, we may release a different color scheme or a twist on that design in the future. A good rule of thumb is if something is marked “Sold Out” it will not come back. If it’s marked “Out of Stock”, there’s a chance it may be restocked.

I LOST MY ITEM DURING CHECKOUT...WHY DON'T YOU USE CART PROTECTION?
The short answer...our ecommerce platform doesn't support cart protection. For the long answer...click here.

WHY DON'T YOU MAKE MORE OF EACH DESIGN?
People like to have things that are hard to get. If we release a particularly limited quantity, people get upset that they aren’t able to secure a purchase. If we release a more sizable quantity, people are often upset that it lowers the rarity and collectibility of the product. Everyone wants us to make just enough for them to get a product, and no more. Our team works diligently to find the balance between collectibility and accessibility.

WHEN DO YOU RELEASE YOUR COVERS? HOW DO I KNOW WHEN A RELEASE IS HAPPENING?
Sometimes our designs are coordinated with holidays, golf events, or current events, and other times they are released simply when they are ready or when we feel like it. We announce most releases on social media or our release newsletter before they happen. You can find links to our social channels and our newsletter on the bottom of our homepage.

CAN I GET A CUSTOM COVER?
We don’t design singular custom headcovers. If you have an inquiry about getting custom Swag covers to sell in a club pro shop or for a large golf outing, you can contact us at store@swag.golf

MY PACKAGE SAYS IT WAS DELIVERED BY IT HASN'T ARRIVED YET?
It is not unusual for a package to say it was delivered when it is still in transit. Normally these packages arrive within a day or two. If it doesn't, please reach out to us at store@swag.golf, and we will help determine the status of your delivery.

WHO IS LANCE?
There will be no further questions.