Return & Refund Policy

RETURN & REFUND POLICY

All headcovers, limited release putters and customized items are final sale, nonrefundable and cannot be returned for store credit. All production-line putters may be returned no later than 14 days upon receipt of shipment. All merchandise must be in “like new” condition and must contain all original packaging materials, components and accessories. All other items may be returned for a store credit at the discretion of  Swag Golf™ no later than 5 days upon receipt of shipment. Any additional shipping costs are the responsibility of the buyer.

HOW TO SUBMIT A RETURN

If your item is eligible for a return CLICK HERE to start our easy returns process.

*Production-line putter returns will require a $10 restocking fee to be paid within the returns portal. A return shipping label will be provided to you at no additional cost.

INTERNATIONAL ORDERS

Please contact us at store@swag.golf if you have questions about an order shipped outside of the US.

DAMAGED ITEM POLICY

All damaged or faulty items received must be documented and Swag Golf™ must be notified within 2 days of receipt of shipment. Our customer service team will provide a prepaid shipping label for your convenience. Item(s) must be sent within 5 business days. Upon receipt, a member of the Swag team will make best efforts to repair the item(s). If repair cannot be made, a replacement will be sent at no additional charge. Due to the limited nature of most items, if a replacement is unavailable you will be refunded in full.