All headcovers, limited release putters and customized items are final sale, nonrefundable and cannot be returned for store credit. All production-line putters may be returned no later than 14 days upon receipt of shipment. All merchandise must be in “like new” condition and must contain all original packaging materials, components and accessories. All other items may be returned for a store credit at the discretion of Swag Golf™ no later than 5 days upon receipt of shipment. Any additional shipping costs are the responsibility of the buyer.
HOW TO SUBMIT A RETURN
If your item is eligible for a return CLICK HERE to start our easy returns process.
Production-line putter returns will require a $10 restocking fee to be paid within the returns portal. A return shipping label will be provided to you at no additional cost.
Please contact us at firstname.lastname@example.org if you have questions about an order shipped outside of the US.
DAMAGED ITEM POLICY
All damaged or faulty items received must be documented and notice received within 2 days of receipt of shipment. Our customer service team will provide a pre-paid shipping label for your convenience. Item(s) must be sent within 5 business days. Upon receipt, a member of the Swag team will make best efforts to repair the item(s). If repair cannot be made, a replacement will be sent at no additional charge. Due to the limited nature of most items, if a replacement is unavailable you will be refunded in full.
Please allow 1 to 2 billing cycles for the credit to appear on your statement.